dolce 35x55cm cushion

Spot cleaning

Treat spills and stains as soon as possible. Test on a hidden area to ensure fabric and colour are not removed. Gently scrape any soil or mop any liquid from the surface of the fabric. Use of soap or detergent with water should be approached with caution since overzealous rinsing to remove soap residue may result in over-wetting, water marking and possible wetting of substructure (this may create other stains or damage products).

Our spot cleaning advice is offered in good faith and should not be considered as a guarantee that all stains may be removed. It is important that you use these guidelines in conjunction with the care instructions on the product label supplied on your furniture.

For severe stains please consult a professional upholstery cleaning company.

Pilling

Pilling can be successfully removed with a battery operated pilling tool available from most department stores. ‘De-pilling’ only removes unsightly loose surface fibres and does not affect fabric quality or performance. Regular vacuuming and cleaning will remove dirt and grime and any loose fibres which will help prevent pills forming.

Velvet

Shading, marking & texturing of the pile are an inherent characteristic of velvet and should not be considered a fault. For spills use a super-absorbent clean cloth and soak up the excess liquid. Do not dab or rub the spill, as this will force the liquid deeper into the fibres. Instead, leave the cloth in place until most or all of the liquid has been absorbed. Then air-dry the fabric. Vacuum any accumulated dust or dirt with a special upholstery attachment for velvet or place a piece of pantyhose over the nozzle. This will also remove any fuzz that has formed on the surface of the fabric.

Always handle glass and mirrored furniture with care. Scratches, chips, sudden changes in temperature, hairline fractures or other minor impurities may cause the glass or mirror to break suddenly and without warning.

To keep your glass and or mirrored furniture in good condition, we recommend dusting with a clean, dry cloth to prevent dirt build up. Use a slightly damp chamois for general cleaning. (Leaving the surface dry after cleaning).

Clean glass and mirrored products with a glass cleaner following the instructions on the bottle. Use paper towels to minimise streaking. Don’t apply glass cleaners to surrounding surfaces (e.g. metal, stone or timber) or to the frosted side of frosted glass.

Do not use caustic or abrasive cleaning agents.

Do not use silicone based cleaning products.

Place any frosted glass, frosted side down. Don’t allow greasy or dirty items to come into contact with the frosted side. It can leave marks that are difficult to remove. Some minor marks can be removed with a cut, raw potato. Test in an inconspicuous area first.

Always protect glass and mirrored furniture from hot dishes or cookware with heat protectors and or placemats.

Use placemats or felt protectors under china, ceramics or other objects that may scratch the glass or mirror surface.

Items placed on your glass or mirrored furniture should be the correct weight for the glass or mirror thickness.

Please note: the information provided above is for guidance only, and is applicable to keekï purchased products. For further information, please contact keekï online customer service department on 03 9791 5200.

To keep your timber furniture in good condition, we recommend dusting with a clean, dry cloth, or wiping down with soft cloth wrung dry from plain water (leaving the surface dry after cleaning). Wipe gently in the direction of the grain, never in a circular motion.

If the timber is a rough, recycled or raw surface, additional special care must be taken not to cause soiling or catching of the cleaning material used.

Clean regularly.

Do not use general household cleaning products that contain silicones. Many supermarket polishes and waxes contain high levels of silicon and petroleum distillate which can damage timber surfaces.

Do not place chemical products on the surface – e.g. pot pourri oil, perfume, nail polish remover, eucalyptus oil. All will react to the lacquered surface.

Always protect timber from hot surfaces with heat protectors and or placemats. Heat directly on timber can result in markings which are difficult to remove.

Spillages, especially alcohol, must be wiped off immediately with a damp cloth.

Do not expose timber to direct sunlight or extremes of humidity. Prolonged exposure to direct sunlight (summer and winter) must be avoided as it can cause excessive fading, drying, splitting and warping.

Do not conceal the tops of your furniture with glass covers. This can result in sweating of timber and peeling of stain may occur.

Do not allow hot or cold abrasive items to come into contact with surfaces.

Do not allow liquid or damp cloths to remain in contact with timber surfaces.

Please note: the information provided above is for guidance only, and is applicable to keekï purchased products. For further information, please contact keekï online customer service department on 03 9791 5200.

To keep your marble and stone furniture in good condition, we recommend dusting with a clean, dry cloth, or wiping down with soft cloth wrung dry from plain water (leaving the surface dry after cleaning).

Always protect marble or stone furniture from hot dishes or cookware with heat protectors and or placemats. Heat directly on stone can result in markings, which cannot be removed.

Although we have applied a clear resin to enhance the appearance and to make your marble and stone furniture more resistant to staining, it is still recommended that spillages, especially wine, must be wiped off immediately with a damp cloth to avoid staining.

Do not allow hot or cold abrasive items to come into contact with surfaces.

Do not use acidic, lemon or vinegar based cleaners, bleach, ammonia or other general-purpose cleaners.

Do not use cleaners that contain acid such as bathroom cleaners, grout cleaners, or tub and tile cleaners.

Do not place chemical products on the surface – e.g. pot pourri oil, perfume, nail polish remover, eucalyptus oil. All will react to the lacquered surface.

Do not use abrasive cleaners in either dry or liquid forms.

Do not use alkaline cleaners not specifically formulated for natural stone.

Use placemats or felt protectors under china, ceramics or other objects that may scratch the stone or resin surface.

Do not attempt to drag or move your marble or stone furniture, as it will stress the frame. For smaller marble or stone pieces, have someone help to carefully lift it from both ends when moving. Professional marble handlers are experienced in moving heavy marble and stone dining tables. Please contact keekï online customer service department on 03 9791 5200 for further information.

Spot cleaning

– For liquid spills

Blot away the excess liquid with a clean, dry colourfast cloth; turning the cloth frequently. Complete by wiping with a clean damp colourfast cloth. Repeat if necessary.

– For food spills

Remove food with a non-abrasive item such as a plastic spoon. Blot with clean, dry colourfast cloth. Lightly spray clean lukewarm water onto surface, wipe over surface with a clean colourfast cloth. Complete by wiping with a clean damp colourfast cloth. Repeat if necessary.

Please note: the information provided above is for guidance only, and is applicable to keekï purchased products. For further information, please contact keekï online customer service department on 03 9791 5200.